FAQs
CleanIMEI is a leading provider of IMEI Repair services, Network Unlocking, Google FRP removal, designed to help customers remove any restrictions placed on their mobile devices due to their IMEI status. Our FAQ's page is here to provide you with answers to any questions you may have regarding our services and how they work.
On our FAQ's page, you'll find comprehensive information about our services, including how they work, how long they take, and what devices are supported.
If you have any questions about the IMEI cleaning process, our team of experts is available to assist you. Our FAQ's page is an excellent resource for anyone looking to learn more about IMEI cleaning and how it can benefit them. Contact us today to learn more about how CleanIMEI.com can help you get the most out of your mobile device.
Frequently Asked Questions
What is FRP/Google Lock?
FRP (Factory Reset Protection) or Google Lock is a security feature designed to protect Android devices from unauthorized access after a factory reset. It requires the original Google account credentials to be entered to unlock the device.
Why would I need to unlock FRP/Google Lock?
You need to unlock FRP/Google Lock if you have forgotten your Google account credentials and cannot access your device after a factory reset.
What is network unlocking?
Network unlocking is the process of removing the network restrictions on your phone so that it can be used with any compatible carrier's SIM card.
Why would I want to unlock my phone?
There are several reasons why someone might want to unlock their phone, including switching to a different carrier, using a local SIM card while traveling internationally, or increasing the resale value of the device.
What is IMEI fix?
IMEI fix is a process to replace the unique identification number of a your device that has been blacklisted, blocked, or has an invalid IMEI number due to any reasons.
Why would I need to fix the IMEI number on my device?
If your device has a blacklisted, blocked or invalid IMEI number, it will not be able to make calls, send texts, or connect to mobile networks. Fixing the IMEI number can help you regain full functionality of your device.
Will my device be unlocked after fixing the IMEI?
Yes, your device will be factory unlocked after fixing the IMEI.
Can I unlock my device even if it's blacklisted or blocked?
Yes, it is possible to unlock your device even if it's blacklisted. However, please note that your device will not work within the country where it has been blacklisted.
Can I revert back to the original carrier after unlocking or Fixing IMEI on my phone?
Yes, you can switch back to your original carrier after unlocking or fixing the phone IMEI.
How long does it take to process my phone?
The time it takes to process your phone is instant when our servers is online.
What should I do if my T-Mobile/Metro device is not paid off?
It is recommended to repair the IMEI on your device if it has unpaid bills or balances. Even if the IMEI is clean.
If your device is not paid off and unlocked via our carrier unlock service, it will not work on T-Mobile or its prepaid MVNOs, such as Simple, Metro, or Ultra. The same device will work on AT&T or Cricket if the IMEI is supported for AT&T or Cricket or overseas.
The IMEI can be clean, but since it is not paid off internally in T-Mobile's system, it will not work on T-Mobile towers.
It is best to check directly on T-Mobile's website before processing to avoid any issues. If the IMEI search result on T-Mobile's site shows "We can’t confirm that this device is unblocked. Please contact the original wireless carrier for information about the device’s status," the device will not work on T-Mobile and no refund will be issued.
Always verify on T-Mobile's website before proceeding.Check IMEI Status
Why do some phones not work with AT&T?
The reason is that AT&T uses specific network technologies, such as GSM or LTE, and some phones may not support those technologies or the specific frequency bands used by AT&T's network. Additionally, some older or budget devices may not meet the minimum hardware or software requirements for AT&T's network, which can also cause compatibility issues. Check Compatibility
Why do you need to share your public IP address with us?
Sharing your public address will help us verify that we are working on the correct device as we have multiple IP addresses connected to our technicians always.
What is MDM management?
MDM management is a system that allows organizations to remotely manage and monitor the use of mobile devices used by their employees. It enables organizations to enforce policies and controls, and protect sensitive data on employee-owned or company-owned devices.
Why do we need to access your computer via TeamViewer or AnyDesk?
We only require TeamViewer or AnyDesk if your device needs to be flashed, and it cannot be done through USB redirector due to the size of the firmware and the files that need to be flashed to your device.
What is USDT? and how to make USDT payment?
USDT stands for "Tether," a cryptocurrency that is pegged to the U.S. dollar. It is designed to maintain a stable value relative to the U.S. dollar, with each USDT being worth approximately one U.S. dollar.
USDT can be used for payments just like any other cryptocurrency, but because its value is pegged to the U.S. dollar, it is less volatile than other cryptocurrencies like Bitcoin or Ethereum. This stability makes USDT a popular choice for transactions and trading on cryptocurrency exchanges.
To make a USDT payment, you would need to have USDT in your cryptocurrency wallet and then send it to the recipient's USDT wallet address. The transaction would be recorded on the blockchain, and both parties would be able to verify that the transfer took place.
To make a USDT TRC20 payment, you'll need to follow these steps:
- Make sure you have USDT in your TRC20-compatible wallet. If you don't have USDT, you can buy it from a cryptocurrency exchange that supports USDT TRC20.
- Obtain the recipient's USDT TRC20 wallet address. The recipient can provide you with this address.
- Open your TRC20-compatible wallet and select the option to send USDT.
- Enter the recipient's USDT TRC20 wallet address and the amount of USDT you wish to send.
- Double-check the wallet address and the amount of USDT you are sending to ensure they are correct.
- Confirm the transaction and pay any associated transaction fees.
- Wait for the transaction to be processed on the blockchain. Once the transaction is complete, you and the recipient will be able to see the transaction in your respective wallet transaction histories.
It's important to note that USDT can be issued on multiple blockchains, including Ethereum and Tron, so make sure you choose the correct type of USDT for the blockchain you are using. In the case of USDT TRC20, you should only send it to TRC20-compatible wallets to ensure that the transaction is processed correctly.